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Managing your existing BDC can be a tall order, but it is worth exploring to find out if you can improve sales and service.

In-house vs external BDC: How and why to make a switch

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For a dealership, follow-up with customers is absolutely crucial. Some customers will choose which dealership to shop at based on interactions with salespeople over...
Now’s the time for dealerships to adapt to market disruptions, while also finding success in the face of economic uncertainty.

Selling cars despite the current economic uncertainty

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Automotive retailers have seen a massive upheaval in recent years. Between the effects of the COVID-19 pandemic, inflationary concerns, higher borrowing costs, and general...
By tapping into your hidden strengths, you can improve your sales acumen and achieve remarkable re­sults in the compe­titive world of car sales.

Car sales tips: discover your hidden strengths to unlock greater success

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In the highly compe­titive world of car sales, succe­ss goes beyond mere­ knowledge of vehicle­s and negotiation skills. Thriving sales professionals posse­ss a secret...
Guidance and commitment to education from the dealership will make customers more comfortable switching and staying with EVs.

Navigating roadblocks: overcoming customer objections when selling EVs

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As electric vehicles continue rolling into inventory, dealerships play a pivotal role in selling these vehicles and educating potential buyers about the ins and...
Tapping into your pe­rsonal power for sales unlocks a multitude of benefits that go beyond simply boosting your sales numbers.

6 strategies to harness your personal power an increase sales success

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In the world of sale­s, a profound understanding of the industry and its products is undeniably crucial. Howe­ver, true advanceme­nt in your sales performance...

Tell, don’t sell: The old way of doing business is the...

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Robert “Bob” DiGiacomo has been immersed in the retail side of the automotive industry for nearly 30 years. He has enjoyed a very successful...
To further support affordability, median income experienced a growth of 0.3% during May. Manufacturers also offered increased incentives to entice buyers.

New vehicle affordability improved in May despite higher prices and interest...

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In May, the affordability of new vehicles experienced a slight improvement compared to previous months, according to new data from Cox Automotive. This positive...
According to a joint auto sales forecast from J.D. Power and LMC Automotive, total new car sales in May are expected to increase 15.6% YoY.

U.S. new car sales to surge in May, dealer profitability remains...

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According to a joint auto sales forecast from J.D. Power and LMC Automotive, total new car sales, including retail and non-retail transactions, are expected to...
Getting to the bottom of what the customer needs is a conversation. Here are a few tips for finding out what car buyers are looking for.

Selling is discovery: Determining what your customer needs [+5 questions to...

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Even all-star sales team members can experience hiccups when helping car buyers find the best vehicles for them. You may have a customer who...
Happy customer with car during a period of strong auto sales

U.S. auto sales defy economic headwinds in first-quarter of 2023

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Amid an uncertain economic outlook, the automotive industry has much to be optimistic about with March's auto sales performance. With year-over-year new vehicle gains...