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While managers set broad goals for their department, mentors takes a personalized approach by tailoring opportunities to each employee.

The mentorship mindset: how effective leaders nurture the growth of their...

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For dealership managers and executives, getting top talent in place is only half the battle for driving sales and boosting profits. Sharp leaders realize...

Is there a disconnect between your service managers and technicians? Here’s...

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Strong connections between service department managers and technicians are vital on two fronts: productivity and customer satisfaction. But sometimes poor communication, lack of training,...
Car shopping doesn't have to be stressful. With the right approach, you can help turn it into a fun, engaging, and empowering experience.

How to make car shopping more fun for your customers

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Car shopping should be e­njoyable, not intimidating. As a dealership owne­r, your job goes be­yond simply selling a car. It includes providing helpful advice­...
ituational leade­rship represents a style­ that emphasizes adapting one's approach to match the nee­ds and readiness of staff members.

How situational leade­rship can elevate your entire team

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In the e­ver-changing world of leade­rship, it is evident that one approach cannot e­ffectively suit all situations. The ability to adapt and customize­ leadership...
Addressing decision paralysis begins with developing a decision-making framework. This could be as simple as a pros and cons list.

Perfect the art of decision-making for dealership management success

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Imagine it’s Monday morning. You walk into your dealership, the third cup of coffee in hand, mentally preparing for the week. Suddenly, you’re inundated...

How your dealership can avoid the “boiled frog” scenario

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On the latest episode of Mind Your Own Business, host Jonathan Dawson, founder of Sellchology, discusses the importance of recognizing areas of your dealership...
E­mployee motivation is crucial when steering your team toward the­ir goals in the bustling e­nvironment of a car dealership.

Ignite and sustain employee motivation to gain a competitive edge

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In the dynamic and compe­titive world of car dealerships, e­mployee motivation serve­s as the driving force behind achie­ving success. For managers, your pivotal role...
TrueCar appointed Jantoon Reigersman as its new CEO to turn around the struggling vehicle listings company as part of a restructuring plan.

TrueCar replaces CEO, cuts 102 positions as part of restructuring plan

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On June 12, the Santa Monica, California-based business said it would eliminate 102 jobs or 24% of its workforce. TrueCar is also appointing COO...
If you don't innovate, you’ll almost certainly be left behind. Many of the mighty have fallen and not lived to tell the tale.

To innovate or procrastinate — That is the question

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It may sound like heresy, but Henry Ford was a procrastinator. “I need a faster horse.” That was the consumer mantra when the early automobile...

Understanding the psychology behind employee turnover and strategies to prevent it

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Employee turnover is a significant challenge for dealership managers, as it can be costly and disruptive to overall operations. However, according to a 2019...