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Mercedes showcases first entry in 2025 CLA lineup

Mercedes Benz unveiled a new concept car for the upcoming CLA Class lineup at the 2023 IAA Mobility conference in Munich. The CLA lineup is a compact car series containing four models built on the new Mercedes Modular Architecture (MMA). When it enters production, the new battery-powered CLA four-door coupe showcased at the IAA summit will see the first application of the MMA platform, which is designed to support both ICE and electric vehicle manufacturing. Silhouettes of the three remaining models in the series, revealed by Mercedes CEO Ola Källenius to be two SUVs and a shooting-brake-style station wagon, were...

Hyundai and LG will invest an additional $2 billion at Georgia EV plant

Hyundai and LG Energy Solutions announced plans to invest an additional $2 billion and hire 400 more employees to produce batteries at the automaker's...

Fain and Biden clash on strike, as United Auto Workers talks stall

Negotiations between United Auto Workers (UAW) and Detroit-Three automakers returned to a standstill as union chief Shawn Fain and President Biden clashed over the...

Ford registers F-200 trademark, possibly for future EV truck T3

The Detroit automaker has filed for the trademark "F-200" with the U.S. Patent and Trademark Office, according to the automaker of the all-electric F-150...
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In-house vs external BDC: How and why to make a switch

For a dealership, follow-up with customers is absolutely crucial. Some customers will choose which dealership to shop at based on interactions with salespeople over...

极速赛车168开奖官网 开奖记录最新+1分钟全国开奖记录查询 Building rapport with prospective car buyers over the phone

Deve­loping a strong rapport with potential car buyers over the phone is crucial for sales professionals in the automotive industry. It involves establishing a...

Selling cars despite the current economic uncertainty

Automotive retailers have seen a massive upheaval in recent years. Between the effects of the COVID-19 pandemic, inflationary concerns, higher borrowing costs, and general...

How to identify and fix the ‘Upper Limit Problem’ – Gay Hendricks | Hendricks Institute

Could you be sabotaging your own success? On today's episode of CBT Now, we're exploring the "Upper Limit Problem," a common problem many of...

Managing stress and burnout in the fast-paced retail automotive industry

The automotive­ retail industry is a dynamic and ever-e­volving sector that poses unique challenges for its professionals. From continuous customer interactions to meeting sales...

Dealership training: how to provide a consistent customer experience — Sarah Vantine | Quantum5

Training plays a critical role in the success of dealership staff and, in turn, the customer experience. Yet far too often dealers struggle to...

Enhancing your dealers’ brands to reach your customers where they are — Matt Bowers | Matt Bowers Auto Group

Dealers are seeing more inventory- meaning their lots are filling back up. In fact, the Matt Bowers Auto Group, based near New Orleans, Louisiana,...

The frontlines of retail automotive: what dealers are seeing — Katie Bowman Coleman | Bowman Auto Group

From mom-and-pop dealerships to larger auto groups, the changing retail automotive landscape has impacted businesses big and small. But how are dealers on the...

How Ken Garff Auto Group is fusing its mainland culture with its Hawaii acquisitions — Brett Hopkins

Automotive powerhouse Ken Garff Automotive Group, number nine of the top 150 dealership groups, recently expanded its portfolio on the islands of Hawaii. On...

Used car dealers accelerating acquisitions with private listing platforms — Jennifer Torres | Vettx

As consumers hold onto their vehicles for longer periods of time, used car dealers are looking for alternatives to trade-ins and auctions to keep...

Why dealers should reevaluate their inventory management strategies now — Dale Pollak

Over the last few years, fluctuating production and an unstable supply chain have made it difficult for car dealers to keep their lots stocked....

Q&A with ACV: Managing used EV inventory for greater sales success

As the automotive industry experiences a rapid acceleration of electric vehicle trends, dealerships must adapt to this changing landscape to seize new business opportunities....

Navigating EV maintenance: what dealerships need to know


Imagine walking onto your showroom floor first thing in the morning. The familiar hum of traditional internal combustion engine vehicles buzzes in the background. But...

How to avoid fraudulent warranty reimbursement – Attorney Len Bellavia

For years, dealers have been challenged with receiving fair compensation for retail warranty reimbursement. However, nowadays, franchised dealers in all states are protected. On...

Using AI to drive more fixed ops revenue

The fixed ops department is the lifeblood of most dealerships. But this vital profit center continuously faces challenges from rising customer expectations, ever-changing vehicle...

6 tips for marketing the benefits of electric vehicles and other eco-friendly cars

Electric vehicles (EVs) are increasingly gaining favor with eco-conscious consumers looking for more sustainable transportation. However, marketing the environmental benefits of EVs to this...

Google vs Bing search: mapping out the differences

Google and Bing are the kings of search in the United States, regardless of what you are searching for. In the world of automotive...

Why customer experience is your dealership’s ultimate marketing tool

In the dim glow of a local dealership, Sarah drove off the lot with her brand-new sedan. Instead of feeling like just another sale,...

Addressing challenges in the ACC2 and driving zero-emission vehicle demand — Jim Appleton | NJ CAR

New Jersey Governor Phil Murphy announced a proposal to adopt the Advanced Clean Cars II plan (ACC2), which would require car manufacturers to increase...

Examining electric vehicle demand in America’s largest car market — Brian Maas | CNCDA

The California New Car Dealers Association (CNCDA) recently published its 2023 California Auto Outlook report, shedding light on automotive industry trends and a surprising...

The U.S. retail automotive industry added 110 minority-owned stores in 2022, NAMAD data shows

According to the National Association of Minority Automobile Dealers (NAMAD), the automobile industry added an impressive 110 minority-owned stores in 2022. Minority-owned stores now...

Are American shoppers really over EVs?

It would be easy to fall for the headlines about wavering EV demand in the US. In the past few weeks, editors have rushed...

The future of artificial intelligence in the dealership — Kevin Frye | Jeff Wyler Automotive Family

The automotive industry is evolving once more as artificial intelligence transforms how car dealers and manufacturers conduct business and serve customers. One of the...

Opinion | Rethinking the UAW and the Detroit 3 Saga: An Avengers level showdown with real-world stakes

In the Transformers movies, when Optimus Prime clashed with Megatron, or in The Avengers, when our heroes battled the likes of Thanos, the earth-shattering...

Group 1 offloads 4 dealerships, Lithia Motors sells last remaining North Dakota stores

M&A activity has remained strong over the past few weeks, with Group 1 Automotive and other dealer groups making notable buy/sell deals throughout the...

Why dealers are returning to the M&A market after COVID — Aaron Zeigler | Zeigler Auto Group

In July, Zeigler Auto Group acquired Elhart Automotive, which includes Elhart's Kia, Hyundai, Nissan and GMC dealerships. On this episode of Inside Automotive, host...

Ken Garff scoops up 7 Hawaiian dealerships, Lithia Motors purchases Ford, Honda stores

M&A activity continued to flourish in July, with Lithia Motors and other auto groups making notable purchases throughout the U.S., which include the following...

Why digital titling solutions are crucial for dealership success

Titling can be a complex and time-intensive part of the car purchase process. With strong sales volumes expected in the back half of the...

More cash deals than ever in ’23—How to turn a negative into a positive

‘I can’t wait to take the next cash deal!’ said no F&I manager EVER. Most see them as a ‘dead’ deal where there is little...

Does a single consultant approach make sense in today’s dealership?

F&I has been stuck in a decades-old paradigm of being the last stop in the dealership before being able to drive off in their...

5 reasons to work in the retail automotive industry

Technology is always evolving, and one of the industries that consistently pushes the boundaries of innovation is the automotive industry. When it comes to...

How will digitalization affect employment in the auto industry?

The automotive industry has been contributing to the global economy for many years, and this is largely in part due to the employees working...

How to successfully recruit the best people for your dealership — Anthony Santangelo | Auto Max

Securing the right talent is crucial to the success of a dealership. So on today’s CBT NOW, we will spend some time exploring the...

Leveraging AI as an asset in the dealership rather than being afraid of it – Shep Hyken

Artificial Intelligence is changing how some companies conduct business, especially in customer service. It may already replace roles in some industries, but is that...

How to solve customer experience challenges and simplify operations – Barb Edson | CDK Global

The retail automotive industry has been tasked with meeting today's rising consumer expectations and demands. As dealers adapt successfully, CDK Global has launched a...

Simplify the sales pitch to help your customers take action — Matt Easton | Easton University

In today’s world of social media, and information and choice overload, it's no wonder why customers often say, “I need to think about it.”...

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