HomeShowsCBT Now

CBT Now is a dynamic and fast-paced show that brings viewers the latest automotive news and expert insights on effective dealership management. This program covers a wide range of topics, including dealership operations, sales strategies, automotive marketing, technology advancements, and customer experience. With practical advice and actionable tips, CBT Now helps automotive retail professionals navigate the competitive market and optimize their strategies.CBT Now is a dynamic and fast-paced show that brings viewers the latest automotive news and expert insights on effective dealership management.

CBT Now is a dynamic and fast-paced show that brings viewers the latest automotive news and expert insights on effective dealership management. This program covers a wide range of topics, including dealership operations, sales strategies, automotive marketing, technology advancements, and customer experience. With practical advice and actionable tips, CBT Now helps automotive retail professionals navigate the competitive market and optimize their strategies.CBT Now is a dynamic and fast-paced show that brings viewers the latest automotive news and expert insights on effective dealership management. This program covers a wide range of topics, including dealership operations, sales strategies, automotive marketing, technology advancements, and customer experience. With practical advice and actionable tips, CBT Now helps automotive retail professionals navigate the competitive market and optimize their strategies.

How to identify and fix the ‘Upper Limit Problem’ – Gay Hendricks | Hendricks Institute

Could you be sabotaging your own success? On today's episode of CBT Now, we're exploring the "Upper Limit Problem," a common problem many of...

The frontlines of retail automotive: what dealers are seeing — Katie Bowman Coleman | Bowman Auto Group

From mom-and-pop dealerships to larger auto groups, the changing retail automotive landscape has impacted businesses big and small. But how are dealers on the...

How to avoid fraudulent warranty reimbursement – Attorney Len Bellavia

For years, dealers have been challenged with receiving fair compensation for retail warranty reimbursement. However, nowadays, franchised dealers in all states are protected. On...

How to effectively follow up without endangering the sale – Matt Easton | Easton University

It can be exciting when a sales representative gets a call from a lead or potential customer, but what happens during that call, can...

3 crucial steps to providing feedback to your boss — Scott Mautz | Profound Performance

When it comes to the world of business, we've seen the impact that leadership from the middle of an organization has. Yet, one of...

How to avoid odometer fraud when acquiring used inventory — Kirsten Von Busch & Ron Montoya

Inventory is higher than it has been for dealers, but not by much, and dealers still need to fill their lots. On today’s CBT...