Customer Experience

The role of speed in customer service and car buyer loyalty — Jay Baer

Leveraging AI as an asset in the dealership rather than being afraid of it – Shep Hyken

How to solve customer experience challenges and simplify operations – Barb Edson | CDK Global

Simplify the sales pitch to help your customers take action — Matt Easton | Easton University

Using conscious listening to aid salespeople in improving customer satisfaction — Julian Treasure

Leveraging mobile apps for improved customer engagement in dealerships

Optimizing GA4 to improve the overall client experience — Kevin Frye | Jeff Wyler Automotive Family

4 ways dealers and automakers can support customers and drive loyalty

AI-powered customer service: elevating dealership experiences

Driving more strategic processes for today’s buyers — Jen Suzuki | eDealer Solutions